Locanda di Palazzo Cicala Locanda di Palazzo Cicala
How to make a reservation?
The best and easiest way to make a reservation is direct through our website www.palazzocicala.it ; the other option is via e-mail to info@palazzocicala.it . in both cases you will be required to supply your full name, your mobile number, your e-mail address and your credit card details to secure the reservation.

How to reach the hotel?
From Genova Ovest highway exit to Piazza della Raibetta.
Exit the highway at Genova Ovest and take the sopraelevata Aldo Moro with direction Fiera del Mare. Drive on until you reach the exit for the Porto Antico.
Leave the sopraelevata and follow Rampa Caduti di Via Fani, keep your right and drive along Via Mura di Malapaga staying on the left.
At the traffic-lights turn left into Via Maurizio Quadro and stay on the right until your reach Via Turati.
Drive along Via Turati until you reach Piazza della Raibetta.
Park your car at the Mercanzia Parking.

Open this link to view the map and further info

Where can I park my car?
Once you have reached Piazza della Raibetta, park your car at the Mercanzia Parking, which is located just next to the square. Palazzo Cicala is in Piazza San Lorenzo, just at 200 mt away.

Is it possible to reach the hotel by car? (this option is not recommended)
It is however possible to reach the hotel by car.
Once you have left the Sopraelevata, please follow the directions for the “Prefettura” and stay on the left. Cross at 2 traffic-lights and you will be in Via Vernazza. Drive along Via Vernazza until you come to a large cross-roads traffic-lights. Cross this cross-roads, having the De Ferrari Sq fountain on your right and Via XX Settembre and Via Dante on your left. At this point you will be in Via Petrarca; drive along Via Petrarca up to the end and then turn right, driving down to Piazza Matteotti (here you will be accessing an area which has limited access for cars, therefore upon your arrival at the hotel reception you will be asked to fill in a paper with your car details). At the end of Piazza Matteotti (which is on your right) you will see a pedestrian street in front of you, Via San Lorenzo. Turn right (on the corner you will see a shop, Radif) into Via Tommaso Reggio (that would be the only possible option). Drive along Via Tommaso Reggio, go past Via di Scurreria until you get to Piazza Invrea, where you can park your car temporarily (time to leave your luggage and check-in at reception). The hotel is just on your left (having Cantine Squarciafico in front of you), next-to the Oltre Confine bar.
Should you choose this option, please remember that you are in a traffic-limited area and that upon arrival at the reception you should fill in a paper with your car details, otherwise fees would apply.

Luggage Carrying
In case you are travelling with numerous pieces of luggage and you need assistance, please contact us in advance. An extra charge would apply.

When can I check-in and check-out?
Check-in is guaranteed from 2 pm to 10 pm.
Check-out is guaranteed from 8 am to 11 am.

Palazzo Cicala is a 24/7 self check-in hotel. Once the reservation is finalized, you will receive the arrival instructions, the access code and, at your arrival here, you will find an envelope with your name on it. Inside you will find the payment receipt, the instructions to reach your room and the informations you need for a pleasant stay at Palazzo Cicala and in Genoa. 

Which are the methods of payment?
The methods of payment we accept are credit/debit cards upon arrival. Cash payment is not accepted. In case you do not have a credit card, we ask for pre-payment by bank transfer. Our bank details for the bank transfer are as follows:
Cicala srl – IBAN: IT22 U061 7501 4000 0000 6277 980 – BIC/SWIFT: CRGEITGG040

How does the payment procedure work?
The payment for the whole stay is charged the day before the arrival. You will find yur recepit in the envelope. Should you need your company name on the receipt, please inform us the day before. 

The hotel does not offer breakfast. 

Wi-fi connection is free in the lobby and in the rooms.

Pets are not allowed.

All the rooms and the public areas are strictly no-smoking.