Frequently asked questions
Answers drawn from the property's own archived FAQ page, edited to make clear this is a historical guide rather than a live booking channel.
No. Hotels Genoa is an independent guide, rebuilt from public Wayback Machine archives after the original domain lapsed. We have no booking system, no current pricing or availability, and no way to check the property in or out. If you're trying to book a stay in Genoa, please search directly rather than relying on this site.
A boutique hotel and serviced-apartment operation on the noble floor of a historic palazzo at Piazza San Lorenzo 16, Genoa, opposite the city's cathedral. See our history page for the building's documented past.
We genuinely don't know, and we're not going to guess. The domain that hosted its website lapsed at some point after our most recent archived capture (2022); that tells us the website went offline, not necessarily that the business did. If you have current, verifiable information either way, please let us know.
A later-era version of the site (post-2013) described a self-check-in model: guests received an access code and collected keys from an envelope system rather than meeting reception in person, with a stated check-in window of 2pm–10pm and check-out by 11am. We're reporting this as a historical operating detail from the archive, not as a current, usable arrangement.
It depends which era of the archive you look at. Earlier pages describe breakfast served in the hotel's hall; a later, self-check-in-era FAQ states no breakfast was offered at all. This looks like a genuine change in how the property operated over time rather than a contradiction to resolve — we've reported both rather than picking one.
The archived FAQ stated pets were not allowed, and that all rooms and public areas were strictly no-smoking.
Yes, per the archived pages — described as free in both the lobby/hall and in the rooms, with some earlier pages describing it as available on request in the apartments.
See our maps & getting around page for the general transport and orientation facts the archive described (airport, rail stations, and the old town's pedestrianised, traffic-restricted layout).
Yes, please — especially if you have direct knowledge of the property, past or present. Use our contact form.